View Inbound E-mail Information

Inbound E-mails are sent to the project's Inbound E-mail Address. You can view Inbound E-mails to find specific details, such as who sent it and when it was received, as well any attachments.

 

To view the details of the Inbound E-mail received:

  1. Search for the E-mail you want to view. For steps to search for an Inbound E-mail, see Search for an Inbound E-mail.

    The search results display.

  2. Next to the E-mail, click on Detail to display the information.

 

E-mail Detail

What does Onware record and store when Inbound Email is received:

  • Who sent the email (From)
  • Who it was sent (To and CC)
  • Date received in Onware
  • Subject and message body
  • Any attachments