Impersonate a User

The impersonate feature allows a Project Administrator to assume the identity of another Onware user. When a Project Administrator is impersonating another user, the Impersonate feature, the date, whom was impersonated, and action of each impersonation is recorded in the Audit Log.

Start Impersonating

You can impersonate users on the Home page.

To start impersonating a user:

  1. Using the Start Typing to Search feature, enter the user's name.
  2. Select the user.

You are now impersonating a user and the Home page reloads to the user's view.

Tip: When impersonating, the top tool bar indicates who is logged in and which user is being impersonated.

Stop Impersonating

You can stop impersonating users on the Home page.

To stop impersonating a user:

  • Under the Impersonate section, click Clear.

The Home page reloads and you are no longer impersonating a user.

Tip: When not impersonating, the top tool bar indicates who is logged in.